Sales Security Management Digital Marketing Groups Reservations Accounts E-commerce Yield PMS CRS CRM Contracting CMS WIFI Channel Manager Reputation Management Reporting Vouchers HR Parity check PMS POS SPA Inventory Time Tracking Mass Mailing Survey Social Media Content Management Revenue Management Other VoIP Telephone In-house Digital Keys Backup VM Data Security Internet Security Cloud Data Analytics Business Inteligence (BI) Data Visualization Data Warehousing Website Artificial Intelligence (AI) Monitoring IT Management Media Server File Server Booking Engine Quotations

360 Monitoring

(360 Monitoring)

A software allowing us to monitor our servers, web applications and websites for any downtimes and allowing us to track the health of each functionality and find out why errors and downtime occur.

3CX Phone System

(3CX)

3CX is an open-platform cloud phone system compatible with a wide range of IP Phones and SIP trunks, offering the flexibility to be hosted either on-premise or in the cloud. Our deployment is cloud-hosted, ensuring seamless access for users through either a web application or directly on their mobile devices. This versatility transforms our communication infrastructure into a mobile telephone center, empowering our team to work efficiently from anywhere.

ADOBE

(ADOBE)

Full suite of adobe software including Photoshop, Illustrator, InDesign, Adobe Muse, Dreamweaver, Flash Professional, Edge Inspect, Edge Animate, Adobe Premiere Pro, After Effects, Adobe Audition, SpeedGrade, InCopy, and Prelude

Almyra Website

(In-house)

The Almyra Hotel website is powered by a bespoke CMS engine, tailored to the distinctive needs of the hospitality industry. This platform ensures streamlined, intuitive content updates while preserving flexibility and customization. Integrated with a top-tier Content Delivery Network (CDN), content is dispatched rapidly to users globally, ensuring responsiveness. By leveraging Cloudflare, the site boasts enhanced security and accelerated loading speeds through advanced caching. Exceptional performance remains a cornerstone, with every asset optimized for swift load times across devices. Moreover, its development prioritizes SEO-friendly practices, guaranteeing the website's robust online presence and superior search engine visibility.

Amyth Hotels Website

(In-house)

The Amyth Hotels website is fueled by a bespoke multi-hotel CMS engine, designed explicitly for the multifaceted needs of the hotelier domain. This platform facilitates intuitive content updates across multiple hotel sites, ensuring both flexibility and consistency. With its multilingual capabilities, the site caters to a global audience, making navigation and engagement seamless for users of diverse linguistic backgrounds. Paired with a top-tier Content Delivery Network (CDN), it ensures swift and efficient content delivery irrespective of user location. The integration of Cloudflare augments the site's security and optimizes load speeds through its advanced caching mechanisms. Prioritizing exceptional performance, every component of the site is fine-tuned for rapid responsiveness across varied devices. Furthermore, its foundation lies in SEO-friendly practices, ensuring Amyth Hotels stands prominently in search engine rankings.

Anassa Website

(In-house)

The Anassa Hotel website is powered by a bespoke CMS engine, tailored to the distinctive needs of the hospitality industry. This platform ensures streamlined, intuitive content updates while preserving flexibility and customization. Integrated with a top-tier Content Delivery Network (CDN), content is dispatched rapidly to users globally, ensuring responsiveness. By leveraging Cloudflare, the site boasts enhanced security and accelerated loading speeds through advanced caching. Exceptional performance remains a cornerstone, with every asset optimized for swift load times across devices. Moreover, its development prioritizes SEO-friendly practices, guaranteeing the website's robust online presence and superior search engine visibility.

Annabelle Website

(In-house)

The Annabelle Hotel website is powered by a bespoke CMS engine, tailored to the distinctive needs of the hospitality industry. This platform ensures streamlined, intuitive content updates while preserving flexibility and customization. Integrated with a top-tier Content Delivery Network (CDN), content is dispatched rapidly to users globally, ensuring responsiveness. By leveraging Cloudflare, the site boasts enhanced security and accelerated loading speeds through advanced caching. Exceptional performance remains a cornerstone, with every asset optimized for swift load times across devices. Moreover, its development prioritizes SEO-friendly practices, guaranteeing the website's robust online presence and superior search engine visibility.

Antasia

(In-house)

This project includes a website with its CMS (Content Management System) for Antasia upcoming project.

Antasia Beach Club

(In-house)

This project includes a website project with its CMS (content management system), CRS (central reservations system) and a CRM (guest relationship management) for Antasia Beach Club restaurant, bar and the beach club. The system is also integrated with SMS service for reservation confirmation/updates and menu management module is also part of the CMS of this project.

Avaya Telephone system

(ACC Allnet)

VoIP Telephone

Bilty

(Bilty)

Bitly is a cloud-based link-management platform that lets organisations shorten, brand, track and manage URLs and QR codes at scale. It enables users to create custom-branded short links, generate QR codes, build basic landing-pages, and capture analytics on clicks, devices, locations and campaigns. The service is delivered as a web application (SaaS) and integrates with marketing workflows for digital campaigns, social-media, mobile messaging and print materials. Because of its role in redirecting links, it also touches on data-security and risk-management considerations (ensuring links aren’t abused or used for phishing). Key use-cases: marketing campaign links, branded redirect domains, QR codes for in-store or printed materials, tracking of click behaviour and destinations. From a vendor-tagging perspective you’d treat Bitly as a marketing/analytics tool delivered via the cloud, with implications for website operations and link-management.

Canva

(Canva)

Used to Design Awesome Social Media Graphics With Canva

Checkpoint

(NEWCYTECH)

Checkpoint Cybersecurity protects customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and other types of attacks.

Cloudflare

(Cloudflare)

A global company specializing in web performance and security. Cloudflare provides an extensive suite of services, including a Content Delivery Network (CDN) to ensure rapid website load times, a Web Application Firewall (WAF) to fend off cyber threats, and DDoS protection to guard against targeted attacks that can bring websites down. By using Cloudflare, we're ensuring that our website not only loads quickly for visitors from all corners of the globe but also remains resilient against evolving online threats. Cyber Security/ CDN

DayPilot

(DayPilot)

DayPilot Pro

Digital Exhibitions

(In-house)

This system was designed/implemented to offer a visual representation of exhibitions taking place at any of the hotels. It supports multiple areas where art objects can be place and it can be access either online or via QR code. This can help curators to offer an alternative view to their guests and provide more information via the digital version if needed.

DNS Services

(In-house)

DNS services for 119 domains plus SSL Certificates.

Document Stamps

(In-house)

This module is part of the Reservations online portal and it was designed/implemented to automate the process of printing a document, stamping it, scanning and eventually sending it back to the originating source (Going paperless, Business automation, Optimized the effort required)

Educational List

(In-house)

This module is part of the Sales online portal and it was designed/implemented to record all educational activities accross all hotel and also to send reminders/notifications to the corresponding users and departments once a change occurs (Better management of educational list, Online/dynamic list which is always updated, Centralized information of educational activities data, Calendar views, Email alerts on every single update)

Enavsma Website

(In-house)

The Enavsma Foundation Website is powered by our own CMS engine, tailored to the distinctive needs for this non-profit organization. Our platform ensures streamlined, intuitive content updates while preserving flexibility and customization. Integrated with a top-tier Content Delivery Network (CDN), content is dispatched rapidly to users globally, ensuring responsiveness. By leveraging Cloudflare, the site boasts enhanced security and accelerated loading speeds through advanced caching. Exceptional performance remains a cornerstone, with every asset optimized for swift load times across devices. Moreover, its development prioritizes SEO-friendly practices, guaranteeing the website's robust online presence and superior search engine visibility.

Epsilon

(Epsilon)

Software for electronic invoicing

ESET

(NEWCYTECH)

ESET protect access to your data, network and webcam. Prevent unauthorized access to your computer and misuse of your personal data. Protect your private data from ransomware.

Fileminders

(Iron Mountain)

Fileminders is an app that helps you establish a fast, efficient process for the strategic conversion or your paper records and documents to a digital format.

Groups

(In-house)

This module is part of the Sales online portal and it was designed/implemented to record all group requests in 1 common source allowing us to target groups conversion rate and check group statistics. In addition it features tools for proposal and proforma creation with automated reminders for deposits (Better management of Groups list, Online/dynamic list which is always updated, Proposal/Proforma creation, Centralized information of groups data (Proposal/Proforma), Calendar views, Reporting and possible KPIs e.g. conversion rate)

Hotelware PMS

(Theova)

Theovas PMS - Property Management System. It is a local hotel administration system used for reservation, availability and occupancy management, check-in/out, guest profiles, report generation etc

Hotelware POS

(Theova)

Theovas Point of sales system

Hotelware POS (Antasia)

(Theova)

iFloorplans

(In-house)

This system was designed/implemented to help mainly the reservations team to get to know the hotel rooms and facilities. Eventually it can be used as the hotel's digital library offering them a quick way of finding the information they need (Online access from anywhere, Hotel floor plans with room types and room number indication, Optimized the effort of finding information)

Microsoft Clarity

(Microsoft)

Microsoft Clarity is an analytics tool from Microsoft that offers deep insights into user behavior on websites and web applications. It features heatmaps to visualize user clicks, scrolls, and attention areas, and session recordings for detailed navigation analysis. Clarity excels in revealing user engagement patterns and reasons behind bounce rates, aiding in website optimization. The tool is accessible to users of varying expertise levels, thanks to its user-friendly interface and stands out for its real-time data processing, comprehensive user journey tracking, and the ability to identify issues like rage clicks and JavaScript errors.

MooSend

(MooSend)

DMoosend is the simplest and most modern solution to deliver email marketing and automation experiences that drive real revenue growth.

NetSuite

(NetSuite)

NetSuite's ERP and Financial Management solutions help businesses automate and streamline their back-office operations, improve financial reporting accuracy, and gain better visibility into overall business performance. Its cloud-based nature allows companies to scale easily and access data in real-time, driving operational efficiency and informed decision-making.

Netwrix

(NEWCYTECH)

Netwrix helps organizations track changes and access events across the IT environment, e.g. modifications in security configurations, systems, permissions and data, and provides information as a set of reports.

Newcytech

(Newcytech)

Maintenance for Hardware, mainly servers, storage, routers etc.

Office 365

(Microsoft/NEWCYTECH)

Officeware Accounting

(Theova)

Officeware Financials delivers advanced General Ledger, Accounts Receivable, Accounts Payable and Services Invoicing functions designed to meet the needs of today's proactive, growth oriented organizations regardless of size, industry and functional requirements.

Officeware Inventory

(Theova)

OfficeWare Inventory Control is designed to manage and control all aspects of goods movement within an organization ensuring that precise inventory status is maintained in the most cost-effective way

Officeware Payroll

(Theova)

Payroll module is a truly rule-based system designed to meet any country specific labor rules and legislation regarding employee benefits, deductions and salary taxation. officeware payroll is by design always authorities compliant

Officeware TAS

(Theova)

Officeware TAS automates the management, collection, and distribution of employee attendance in real time mode and provides robust and highly flexible configuration abilities to accommodate different business rules. It can be integrated with officeware work providing a complete tool for today's demanding labor management

PassportScan

(Theova)

Optical Character Recognition Technology reads data contained in ID documents and transfers them in Theovas PMS

PrimalRes

(WebHotelier)

PrimalRes is a channel manager integrated with the WebHotelier booking engine, designed to help accommodation properties manage their online distribution. It enables properties to distribute their availability, pricing, and stay rules across various online travel agencies (OTAs), wholesalers, and Global Distribution Systems (GDS).

QR Code Generator

(QR Code Generator)

qr-code-generator is a QR code engine which can be used to generate QR codes that can be used to scan and open PDFs, online URLs, images or social media related functionality.

QR Patrol

(QR Patrol)

QR-Patrol is a real-time online guard tour system designed for hotel security management, utilizing QR codes, NFC tags, and Beacons. It digitizes security-related paper-based forms, streamlining inspections and incident reporting. This enhances security by ensuring thorough checks, prompt reporting, and comprehensive compliance with safety protocols, making it a valuable tool for maintaining high safety standards in hotels.

Quotelier

(Quotelier (Part of RateParity))

Quotelier is an online application that simplifies managing hoteliers' direct requests, whether by phone, email, web forms or live chat

RateParity

(WebHotelier)

Rateparity CRO is a comprehensive conversion rate optimisation platform designed exclusively for hotels and property owners. It offers a suite of tools and features to maximise direct bookings, enhance online reputation, and optimise revenue through personalised strategies.

RevDirect

(Sojern)

Programmatic advertisement system - commission-based marketing solution for independent hotels and chain properties.

RevHero

(Webhotelier | Primalres)

Revenue Manager system Revhero is designed to help hoteliers streamline revenue management with pricing, forecasting, and competitive insights. With seamless webhotelier | primalres integration, Single Sign-On (SSO), and fast onboarding, revhero ensures your pricing strategies, forecasts, and market insights are aligned - helping you make faster, data-driven decisions with confidence

Revirt 365 Cloud Backup

(Newcytech)

Backup Office 365

Revirt Cloud Backup

(NEWCYTECH)

Revit software helps architecture, engineering, and construction (AEC) teams create high-quality buildings and infrastructure

Sales Activities

(In-house)

This module is part of the Sales online portal and it was designed/implemented to centralize all sales and communication activities in 1 common source and share this also with the management of the hotels (Better management of sales activities, Centralized information of sales activities data, Calendar views, Proactive alerts e.g Monthly update of the upcoming 90 days activities)

SALTO Systems

(Glosec)

SALTO enhances guest experience with wire-free, smart keyless security. Integrated with the PMS.

SEMrush

(SEMrush)

SEMrush is an SEO tool that does keyword research, tracks keyword strategy competition and also allows us to run an SEO audit of our websites. It is an-all in one Digital Marketing tool which also allows backlinking opportunities and lots more.

SmugMug

(SmugMug)

DescriptionSmugMug is a paid image sharing, image hosting service, and online video platform on which users can upload photos and videos.

Sophos

(NEWCYTECH)

Sophos endpoint security stops ransomware, phishing, and advanced malware attacks in their tracks

STR Benchmarking software

(STR)

STR Software (Spooler, Tracking, and Reporting) is a tool for automating and managing document delivery processes. It distributes business documents like invoices and reports via email, fax, print, and EDI. The software offers tracking and reporting features to monitor delivery status and integrates with ERP systems to enhance workflow and efficiency.

Synology

(Synology)

Harness the combined power of Synology's DiskStation Manager (DSM) and Synology Photos. DSM offers robust, user-friendly data management, while Synology Photos revolutionizes photo storage with AI-driven organization. Seamlessly access, stream, and back up data and memories, all while ensuring your content remains private and secure on your Synology NAS.

TAC

(Theova)

Theovas SPA management software

Tel. Reservations

(In-house)

This portal was designed/implemented to replace the excel LQA telephone reservation form in a digital and in a more interactive way by integrating with the PMS for easier and faster guest data entry. It also offers workflow logic with reminders (Analyse Tel. Reservations, Deposit reminders, LQA Checklist, Reporting and possible KPIs e.g. conversion rate)

Thanos Hotels & Resorts Website

(In-house)

This project includes a website project with its CMS (content management system) and a CRM (guest relationship management) for Thanos Hotels & Resorts official website.

Travel Appeal

(Travel Appeal)

Travel Appeal is a tool that helps you to drive customer feedback into real results.

Varicom

(Varicom Technologies Ltd)

maintenance/repair/service for UPS

Veeam Backup

(NEWCYTECH)

Veeam Software is a disaster recovery and modern data protection software for virtual, physical and multi-cloud infrastructures.

VMware

(NEWCYTECH)

VMware software allows you to run a virtual computer on your physical computer. It increases the efficiency of your computer system.

Web Server (PLESK DevOps)

(In-house)

Cloud Web/Database server which can host any online system or custom websites powered by the PLESK panel for DevOps. Also includes daily backups as well as server backups.

WebAtoZ360

(In-house)

This system was designed/implemented to digitize the hotel A to Z room booklet and also offer a more interactive way for the guest to find information. It is an online portal where hotel users can create or update their data as well as offering weekly schedules for both Restaurants and Activities. It includes a back-end as well as a front end for all three hotels (Almyra, Annabelle and Anassa). Since this is an online application links to the app can be shared and open via QR scanning providing the flexibility to run on any device.

WebBI360

(In-house)

WebBI360 is a sophisticated Business Intelligence platform tailored for Thanos Hotels & Resorts, providing a pivotal tool for strategic analysis and performance management. This system empowers decision-makers with actionable insights to drive informed decision-making.

WebCMS360

(In-house)

Our own CMS developed to manage and harmonize content across our hotel websites. Easy navigation through one portal to access all hotel websites content with the simplicity of an intuitive interface.

WebContractor360

(In-house)

This system was designed/implemented to better manage business accounts as well as their contacts. In addition the system offers a digital way of managing contracts by creating/sending and eventually signing of the contracts from both the hotel and the TO involved (Better Management of Accounts list, Online/dynamic list of accounts which is always updated, Going paperless, Business automation, Optimized the effort and time required)

WebHotelier

(WebHotelier)

A world-class hospitality e-business ecosystem. With dynamic pricing, numerous add-ons including metasearch campaigns, flight & hotel, and an intelligence suite, webhotelier increases conversion and direct bookings revenues.

WebHR360

(In-house)

This system was designed to enhance productivity and operational efficiency, it includes a robust CRM with advanced permissions, tools for streamlined HR data management, and custom reporting capabilities that provide actionable employee insights. The system also features a recruitment module with an intuitive, conflict-free UI. In addition, this system incudes modules to digitize the Probation & Performance Evaluation forms as well as the Exit Interview forms and help the HR team manage that data in a more efficient manner. The system offers reporting and filtering to allow the HR Team discover trends around the data.

WebKidsClub360

(In-house)

This system was designed/implemented to digitize most of the Kids Club procedures including reservations. It is an online portal where users can manage their availability, calendar, reservations and pricing per hotel. The project offers better management in general as well as better user experience. It includes an online FE form and a Backoffice with reporting modules as well. One-way integration with PMS is also included to read data and its integrated with six-payment services for online payments.

WebRestaurants360 (Menus)

( In-house)

This system was designed/implemented to digitize the hotel restaurant menus. It is an online portal where hotel users can create or update their menus per outlet offering them a better way to manage their menus. It includes a back-end as well as a front end for all three hotels (Almyra, Annabelle and Anassa). Since this is an online application menu links can be shared and open via QR scanning providing the flexibility to run on any device.

WebRestaurants360 (Reservations

(In-house)

This system was designed/implemented to digitize the hotel restaurant reservation procedure. It is an online portal where users can manage their reservations per outlet and hotel. The project offers better management in general as well as better user experience. It includes an online FE form and a Backoffice with reporting modules as well. One-way integration with PMS is also included to read data.

WebSurvey360

(In-House)

This system was designed/implemented to digitize the hotel surveys and also offer to the guest a more friendly and interactive way to complete our hotel surveys. It is an online portal where hotel users can review the guest surveys and comes with a FE which is branded for each of the hotels of the group. In additional the system incorporates ML.NET (Miscorfot AI technology) for sentiment analysis against the guest comments to easily indicate ot the system user whether a comment is negative or positive. The system is integrated with the PMS and Survey links are generated with the Post Departure letter which is send to the guests one day after their departure.

WebVouchers360

(In-house)

This system was designed/implemented to transform the paper-based hotel voucher into digital allowing the organisation to go paper-less and at the same time offering better management and the ability to perform certain tasks much faster. The system is an online application and incorporates workflow logic according to each of the voucher types (Going paperless, Business automation, Digital signatures, Better management of vouchers, Optimized the effort required)

WebYield360

(In-house)

WebYield360 is a sophisticated group availability management and analysis system, meticulously designed for Thanos Hotels & Resorts. This innovative tool is at the forefront of operational analytics, designed to enhance the management of hotel availability, identify key trends, and unlock strategic insights for future planning. Heavy business analysis and logic was carried out by the director of business development of the group and we have worked together to digitise and offer meaningful reporting when it comes to revenue, room nights, ADR, and trend insights.

WIFI Hotel Guests

(In-house)

This system integrates with PMS to read the guests room number, first and last name and connects to the networking software to automatically create/delete inhouse guests WIFI credentials so that they can login with the room number and their last name (Easy access to Hotel’s WIFI for the guest, Branded login pages, Redirection to customized landing pages for promoting our social media FB/Instagram)